The Platinum Sales Hub

Everything you need to keep your business with Platinum running smoothly.

 

 

Platinum Office Hours:

Monday–Thursday: 8 a.m.–5 p.m.

Friday: 8 a.m.–Noon

SALES OPERATIONS

The sales operations team is your direct help line for questions, especially those related to:

  • Commissions.
  • Bonuses.
  • Licensing.
Alyssa Schrobilgen

Alyssa Schrobilgen

Director

Gunner Lange

Gunner Lange

Supervisor

Bryce McAndrew

Bryce McAndrew

Sales Ops Specialist

Kari Blum

Kari Blum

Sales Ops Specialist

Bre Jacque

Bre Jacque

Sales Ops Specialist

CUSTOMER SERVICE

Whenever you have policy and customer enrollment questions, quickly connect with customer service to chat with one of our friendly, knowledgeable agents.

Agent Line: 855-609-6704

Customer Line: 877-822-0582

Email: customerservice@pltnm.com

Christina Moore

Christina Moore

Director

Jennifer Wilkinson

Jennifer Wilkinson

Supervisor

IT SUPPORT

Reach out to IT support for issues with your iPad or a Platinum app.

Agent Line: 866-233-9692

Email: support@pltnm.com

SUPPLY ORDERS

Complete the online order form, and we’ll send your supplies directly to you.

  • Product brochures (include images when available)
  • Thank you cards

Frequently Asked Questions

Where can I get additional brochures?

Click here and complete a supply order form. Tell us what you need, and we’ll send it directly to you.

If there is an issue with the form, contact Sales Operations at 855-609-6704 or salesoperations@pltnm.com. 

I have a question about the policy and how to enroll my customer. Who do I ask?

Quickly connect with a Platinum customer service representative at 855-609-6704 or customerservice@pltnm.com.

My customer has a policy question. Where can I direct them?

Quickly connect them with a Platinum customer service representative via the customer line at 877-822-0582 or customerserivce@pltnm.com

Questions Regarding Pay

How do commissions work?

For a full explanation of how commissions work, contact sales operations at 855-609-6704 or salesoperations@pltnm.com

Where can I get a breakdown of my pay?

Each week, an advance statement will be delivered electronically to your iPad. This can be found by going into the Library app on your iPad and selecting the Statements icon. These are arranged and stored in chronological order. Statements are made available by Friday for business written the week prior (to be paid that day). 

For more information, contact sales operations at 855-609-6704 or salesoperations@pltnm.com