CUSTOMER SERVICE : 1-877-822-0582  |  REQUEST A QUOTE  |  MAKE A CLAIM
CUSTOMER SERVICE : 1-877-822-0582  |  REQUEST A QUOTE

The Platinum Sales Hub

Everything you need to keep your business with Platinum running smoothly.

Platinum Office Hours:

Monday–Thursday: 8 a.m.–5 p.m.

Friday: 8 a.m.–Noon

SALES OPERATIONS

The sales operations team is your direct help line for questions, especially those related to:

Alyssa Schrobilgen

Director

Gunner Lange

Manager

Bryce McAndrew

Sales Ops Specialist

Bre Jacque

Sales Ops Specialist

CUSTOMER SERVICE

Whenever you have policy and customer enrollment questions, quickly connect with customer service to chat with one of our friendly, knowledgeable agents.

Agent Line: 855-609-6704

Customer Line: 877-822-0582

Email: customerservice@pltnm.com

Christina Moore

Director

Jennifer Wilkinson

Supervisor

IT SUPPORT

Reach out to IT support for issues with your iPad or a Platinum app.

Agent Line: 866-233-9692

Email: support@pltnm.com

SUPPLY ORDERS

Complete the online order form, and we’ll send your supplies directly to you.

Frequently Asked Questions

Click here and complete a supply order form. Tell us what you need, and we’ll send it directly to you.

If there is an issue with the form, contact Sales Operations at 855-609-6704 or salesoperations@pltnm.com. 

Quickly connect with a Platinum customer service representative at 855-609-6704 or customerservice@pltnm.com.

Quickly connect them with a Platinum customer service representative via the customer line at 877-822-0582 or customerserivce@pltnm.com. 

Questions Regarding Pay

For a full explanation of how commissions work, contact sales operations at 855-609-6704 or salesoperations@pltnm.com. 

Each week, an advance statement will be delivered electronically to your iPad. This can be found by going into the Library app on your iPad and selecting the Statements icon. These are arranged and stored in chronological order. Statements are made available by Friday for business written the week prior (to be paid that day). 

For more information, contact sales operations at 855-609-6704 or salesoperations@pltnm.com. 

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