The Platinum Advantage
Experience Platinum-Level Customer Service Again and Again
From your first encounter with a Platinum sales representative to your first call to our skilled customer service team, we are committed to the time and detail required to handle your policy.
Meet Lindsey, Claims Specialist
Lindsey is a claims specialist in Platinum’s customer service department. With over 10 years of experience, she can help ease the burden and hassle of filing claims and expertly walk you through the claims process.
Get to Know Platinum
Founded in 1995 in Dubuque, Iowa, Platinum Supplemental Insurance was a passionate idea of our founder, Wayne Briggs. Wayne wanted to provide solutions to Midwestern families to preserve their hard-earned ways of life. Over two decades later, our commitment to our customers, representatives, employees and community remains as focused as ever.
Priority #1: A High Standard of Service
For 20 years, Platinum Supplemental Insurance has marketed supplemental insurance policies that protect more than 70,000 customers throughout the heartland, all while holding ourselves to the highest business standards.
Meet Ashlee, Director of Customer Service
Ashlee is the director of Platinum’s customer service department. With over 16 years of experience, she can help ease the burden and hassle of filing claims and expertly walk you through the process.
One Designated Claims Specialist to Serve You
From the first time you call Platinum to file a claim until your claim is paid, you will be assigned one claims specialist to help you through the process. You won’t be transferred multiple times; you won’t have to repeat yourself—your designated claims specialist will work with you until the process is complete.
Psst…Want to Know a Secret?
For 20 years, our No. 1 priority has been customer service. Find out our secret to saving you time—and a headache.
Meet Ann, Customer Service Supervisor
Ann is a customer service managerin Platinum’s Customer Service Department. With 15 years of experience, she can help ease the burden and hassle of filing claims, and expertly walk you through the process.