The Platinum Advantage
Experience Platinum-Level Customer Service Again and Again
From your first encounter with a Platinum sales representative to your first call to our skilled customer service team, we are committed to the time and detail required to handle your policy.
Get to Know Platinum
Founded in 1995 in Dubuque, Iowa, Platinum Supplemental Insurance was a passionate idea of our founder, Wayne Briggs. Wayne wanted to provide solutions to Midwestern families to preserve their hard-earned ways of life. Over two decades later, our commitment to our customers, representatives, employees and community remains as focused as ever.
Priority #1: A High Standard of Service
For 20 years, Platinum Supplemental Insurance has marketed supplemental insurance policies that protect more than 70,000 customers throughout the heartland, all while holding ourselves to the highest business standards.
One Designated Claims Specialist to Serve You
From the first time you call Platinum to file a claim until your claim is paid, you will be assigned one claims specialist to help you through the process. You won’t be transferred multiple times; you won’t have to repeat yourself—your designated claims specialist will work with you until the process is complete.
Psst…Want to Know a Secret?
For 20 years, our No. 1 priority has been customer service. Find out our secret to saving you time—and a headache.