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The Platinum Advantage

    COVID-19: Business Impact and Response at Platinum

    COVID-19: Business Impact and Response at Platinum


    Updated: June 22, 2020 In response to the worldwide coronavirus (COVID-19) outbreak, we are following the ongoing recommendations of the CDC and our public health officials. The well-being of our employees, representatives and customers is top-of-mind. We appreciate your patience and understanding as we make adjustments to our regular business practices. Policy Questions or Claims…


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    Three Reasons to Prioritize Your Yearly Screenings

    Three Reasons to Prioritize Your Yearly Screenings


    Three Reasons to Prioritize Your Yearly Screenings As you dive into spring cleaning, don’t overlook the importance of yearly screenings and tests for you and your loved ones—and, of course, filing your screenings claims. Tidying up your healthcare doesn’t have to be a challenge, and at Platinum, we’re dedicated to simplifying the claims process for…


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    Heart to Heart, Customer to Customer

    Heart to Heart, Customer to Customer


    Dedication. It’s who we are. That’s why each time you call with a question or a claim, our customer service team will go above and beyond to address your needs—let them tell you for themselves.


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    Do You Know How to File Your Claim?

    Do You Know How to File Your Claim?


    Health insurance can be confusing to navigate, even for those who are experienced. Let us simplify the beginning of the claims process by taking you through a few key recommendations.


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    Get To Know Your Agency and Your Carrier

    Get To Know Your Agency and Your Carrier


    For over 20 years, Platinum has served the heartland as a supplemental insurance agency. Get to know the difference between your agency and our highly rated carrier partner.


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    We Do Business Around Your Kitchen Table

    We Do Business Around Your Kitchen Table


    The Platinum mission is the driving force behind every one of our interactions. At Platinum, our sales representatives sell door-to-door throughout the heartland, striving to provide better supplemental insurance coverage to meet our customers’ needs.


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    Real People, Real Help

    Real People, Real Help


    Every time you call Platinum’s customer service team for assistance or to file a claim, you’ll reach a real person to help you all the way through the process. It’s just one of the benefits of the Platinum Advantage.


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    File Wellness Claims Before Year’s End

    File Wellness Claims Before Year’s End


    As you’re organizing your year-end paperwork, take a few simple steps to file a claim for any wellness benefits you may have with your Platinum-marketed policy.


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    Experience Platinum-Level Customer Service Again and Again

    Experience Platinum-Level Customer Service Again and Again


    From your first encounter with a Platinum sales representative to your first call to our skilled customer service team, we are committed to the time and detail required to handle your policy.


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    Get to Know Platinum

    Get to Know Platinum


    Founded in 1995 in Dubuque, Iowa, Platinum Supplemental Insurance was a passionate idea of our founder, Wayne Briggs. Wayne wanted to provide solutions to Midwestern families to preserve their hard-earned ways of life. Over two decades later, our commitment to our customers, representatives, employees and community remains as focused as ever.


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