The Platinum Advantage
COVID-19: Business Impact and Response at Platinum
Updated: June 22, 2020 In response to the worldwide coronavirus (COVID-19) outbreak, we are following the ongoing recommendations of the CDC and our public health officials. The well-being of our employees, representatives and customers is top-of-mind. We appreciate your patience and understanding as we make adjustments to our regular business practices. Policy Questions or Claims…
Three Reasons to Prioritize Your Yearly Screenings
Three Reasons to Prioritize Your Yearly Screenings As you dive into spring cleaning, don’t overlook the importance of yearly screenings and tests for you and your loved ones—and, of course, filing your screenings claims. Tidying up your healthcare doesn’t have to be a challenge, and at Platinum, we’re dedicated to simplifying the claims process for…
Heart to Heart, Customer to Customer
Dedication. It’s who we are. That’s why each time you call with a question or a claim, our customer service team will go above and beyond to address your needs—let them tell you for themselves.
Do You Know How to File Your Claim?
Health insurance can be confusing to navigate, even for those who are experienced. Let us simplify the beginning of the claims process by taking you through a few key recommendations.
Meet Trace, Claims Specialist
With over 10 years of customer service experience, Trace, a claims specialist at Platinum, is ready to help ease the hassle of filing claims and expertly walk you through the claims process.
Get To Know Your Agency and Your Carrier
For over 20 years, Platinum has served the heartland as a supplemental insurance agency. Get to know the difference between your agency and our highly rated carrier partner.
Meet Angie, Customer Service Supervisor
With over 10 years of customer service experience, Platinum’s customer service supervisor Angie is ready to help ease the hassle of filing claims and expertly walk you through the claims process.
We Do Business Around Your Kitchen Table
The Platinum mission is the driving force behind every one of our interactions. At Platinum, our sales representatives sell door-to-door throughout the heartland, striving to provide better supplemental insurance coverage to meet our customers’ needs.
Real People, Real Help
Every time you call Platinum’s customer service team for assistance or to file a claim, you’ll reach a real person to help you all the way through the process. It’s just one of the benefits of the Platinum Advantage.
File Wellness Claims Before Year’s End
As you’re organizing your year-end paperwork, take a few simple steps to file a claim for any wellness benefits you may have with your Platinum-marketed policy.