The Platinum Advantage
Do You Know How to File Your Claim?
Do You Know How to File Your Claim? Health insurance can be confusing to navigate, even for those who are experienced. Let us simplify the beginning of the claims process by taking you through a few key recommendations. You don’t want to have to use your insurance, but in case of an unexpected illness or…
Meet Trace, Claims Specialist
Meet Trace, Claims Specialist With over 10 years of customer service experience, Trace, a claims specialist at Platinum, is ready to help ease the hassle of filing claims and expertly walk you through the claims process. What is your favorite part about working at Platinum? What I enjoy most about Platinum is that not only…
Get To Know Your Agency and Your Carrier
Get To Know Your Agency and Your Carrier For over 20 years, Platinum has served the heartland as a supplemental insurance agency. Get to know the difference between your agency and our highly rated carrier partner. Insurance can be a complex landscape to navigate, even for those of us who are familiar with it. For…
Meet Angie, Customer Service Supervisor
Meet Angie, Customer Service Supervisor With over 10 years of customer service experience, Platinum’s customer service supervisor Angie is ready to help ease the hassle of filing claims and expertly walk you through the claims process. What is your favorite part about working on Platinum’s customer service team? I love the people working here. It’s…
We Do Business Around Your Kitchen Table
We Do Business Around Your Kitchen Table The Platinum mission is the driving force behind every one of our interactions. At Platinum, our sales representatives sell door-to-door throughout the heartland, striving to provide better supplemental insurance coverage to meet our customers’ needs. Platinum markets supplemental insurance policies that help protect thousands of customers throughout American’s…
Real People, Real Help
Real People, Real Help Every time you call Platinum’s customer service team for assistance or to file a claim, you’ll reach a real person to help you all the way through the process. It’s just one of the benefits of the Platinum Advantage. At Platinum, you’ll receive first-class customer service from your first encounter to…
File Wellness Claims Before Year’s End
As you’re organizing your year-end paperwork, take a few simple steps to file a claim for any wellness benefits you may have with your Platinum-marketed policy.
Heart to Heart, Customer to Customer
Dedication. It’s who we are. That’s why each time you call with a question or a claim, our customer service team will go above and beyond to address your needs—let them tell you for themselves.
Meet Jennifer, Claims Specialist
Jennifer is a claims specialist in Platinum’s customer service department. With over 10 years of customer service experience, she can help ease the burden and hassle of filing claims and expertly walk you through the claims process.
Experience Platinum-Level Customer Service Again and Again
From your first encounter with a Platinum sales representative to your first call to our skilled customer service team, we are committed to the time and detail required to handle your policy.