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COVID-19: Business Impact and Response at Platinum

Updated: June 22, 2020

In response to the worldwide coronavirus (COVID-19) outbreak, we are following the ongoing recommendations of the CDC and our public health officials. The well-being of our employees, representatives and customers is top-of-mind. We appreciate your patience and understanding as we make adjustments to our regular business practices.

Policy Questions or Claims

We are currently operating with limited customer service staff. Please click here to leave us a message. A representative will respond as quickly as possible.

Sales Career Applicants

We have returned to scheduling interviews for our sales career opportunity. We do expect the Platinum sales career to be an important opportunity for candidates as regular business resumes. If you are interested in submitting an application, click here. A representative will contact you as soon as possible.

Other Measures:

  • We have implemented our business continuity plan to support the well-being of our staff while also ensuring that essential business operations continue.
  • We have arranged for many employees to work from home.
  • We have provided employees and agents with health and safety recommendations from the CDC, and we have provided additional supplies for work space cleanliness and hygiene.

We continue to monitor recommendations from our government and health officials, and we will revise this page with any changes to our response measures.