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COVID-19: Business Impact and Response at Platinum

Updated: April 3, 2020

In response to the worldwide coronavirus (COVID-19) outbreak, we are following the ongoing recommendations of the CDC and our public health officials. The well-being of our employees, representatives and customers is top-of-mind. We are also committed to maintaining the first-class service our customers have come to expect from Platinum. We appreciate your patience and understanding as we make adjustments to our regular business practices.

Policy Questions or Claims

We are currently operating with limited customer service staff. Please click here to leave us a message. A representative will respond as quickly as possible.

Sales Career Applicants and Interns

We have temporarily stopped scheduling new interviews for our sales career opportunity and internship program. Our hope is that this pause will only last a few weeks, and we will update this page and our social media with any changes. We do expect the Platinum sales career to be an important opportunity for candidates as regular business eventually resumes. If you are interested in submitting an application, click here. A representative will contact you when hiring resumes.

Other Measures:

  • We have implemented our business continuity plan to support the well-being of our staff while also ensuring that essential business operations continue.
  • We have arranged for many employees to work from home.
  • We have provided employees and agents with health and safety recommendations from the CDC, and we have provided additional supplies for office cleanliness and hygiene.

We continue to monitor recommendations from our government and health officials, and we will revise this page with any changes to our response measures.