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Platinum Stories


We Do Business Around Your Kitchen Table

We Do Business Around Your Kitchen Table

The Platinum mission is the driving force behind every one of our interactions. At Platinum, our sales representatives sell door-to-door throughout the heartland, striving to provide better supplemental insurance coverage to meet our customers’ needs.

Platinum markets supplemental insurance policies that help protect thousands of customers throughout American’s heartland, and it’s our mission to provide the best products that help protect our customers from out-of-pocket medical expenses. From your first interaction with a Platinum representative, you’ll receive first-class service throughout the entire process.

Our licensed representatives meet customers one-on-one, face-to-face, dedicating the time to have important conversations about your family’s unique needs.

Adam, a Platinum representative, values his time meeting and serving customers. “Every door is a different door, and every door has a different story—each has a different outlook on life, and you learn so much about everything. That’s probably the part I love most about it.”

“We were all over the place, as usual, but the representative actually worked around our schedule to share the information about the policy with us. He really took his time and explained everything.” —Margaret Van Donkelaar, policyholder, Morris, Iowa

Since our beginning in 1995, Platinum has grown because we take the time to understand and deliver to the real-life needs of our rural customers and their communities. From your kitchen table to our home office in Dubuque, Iowa, you’ll always receive the best service when it comes to your family’s supplemental healthcare plan.

Do you have a question about a policy you currently own? Call our friendly and knowledgeable customer service team at 1-855-637-6550.