Wayne Briggs is the founder and president of Platinum Supplemental Insurance. He is also chair of the board of directors. Wayne began selling supplemental insurance in 1990, and after 6½ years, he started his own insurance agency that offered more diverse products and provided sales people with outstanding career opportunities. Since then, Platinum has grown into a $30-million-per-year organization with nearly 140 field representatives and 80 employees. Wayne provides leadership through his expertise in product innovation, sales leadership, sales systems, agent recruitment and leveraging of technology to support sales. Under Wayne’s direction, Platinum is a recognized leader in the design, development and sales of supplemental insurance products.
Jim Lange joined Platinum Supplemental Insurance in January 2013. In his role as CEO, Jim is responsible for organizational leadership, team development and creating a high-performance culture. With a passion for building new leaders, sales facilitation, customer service and business analytics, Jim is driven to enhance the sales performance at Platinum. Before joining Platinum, Jim held senior executive positions in the areas of sales, operations, customer service and technology. Jim has worked with a variety of organizations, from large Fortune 500 companies to small start-up companies, designing and deploying effective sales and support solutions. Jim received a bachelor’s degree from Loras College and an MBA from the University of Dubuque.
Jennifer Mond joined Platinum in February 2015 as the director of administrative services. Shortly after, in October 2016, she was promoted to vice president of administrative services. In this role, Jennifer leads the customer service, human relations, travel and events, licensing, and compliance teams. Employing her 15 years of experience in administrative services and operations, Jennifer works with managers and executives to align each department with the company’s overall strategic business goals.
Brian Clark joined Platinum’s IT department in March 2008. Brian leads a team of software developers to create and maintain all the customized software products used by Platinum’s field representatives and home office staff.
Crystal Francois joined Platinum in May 2006. Crystal leads planning and facilitation of travel and corporate events for office staff, executives and sales representatives.
Lindsay McGinnis joined Platinum Supplemental Insurance in August 2007. Lindsay oversees Platinum’s licensing department, which assists all sales representatives with their licensing and continuing education requirements. She also helps ensure that Platinum employees and agents maintain ethical and legal standards while following all insurance laws.
Ashlee Metcalf began her career with Platinum in November 2007. In her role, Ashlee directs a team of knowledgeable customer service representatives to provide the best service to Platinum’s customers and independent sales agents.
Christina Moore joined Platinum in May 2011. Christina oversees the direction of Platinum’s advertising, internal and external communications, graphic design, and carrier relations.
Alyssa Schrobilgen began her career in the Platinum home office in October 2007. As director of sales operations, Alyssa provides knowledgeable, accommodating support to Platinum’s sales representatives and maintains an important line of open communication between the home office and the sales force.
Jake Shireman joined Platinum in June 2013. In his role, Jake advises a full team of recruiters and directs Platinum’s initiatives for continued growth in the sales field.
Justin Taylor joined Platinum’s IT department in January 2014. Justin provides direction for Platinum’s IT infrastructure, network systems and shared services used by employees in the home office and sales representatives in the field.