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Platinum Stories


The Platinum Advantage

    One Designated Claims Specialist to Serve You

    One Designated Claims Specialist to Serve You


    From the first time you call Platinum to file a claim until your claim is paid, you will be assigned one claims specialist to help you through the process. You won’t be transferred multiple times; you won’t have to repeat yourself—your designated claims specialist will work with you until the process is complete.


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    Psst…Want to Know a Secret?

    Psst…Want to Know a Secret?


    For 20 years, our No. 1 priority has been customer service. Find out our secret to saving you time—and a headache.


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    Meet Ann, Customer Service Supervisor

    Meet Ann, Customer Service Supervisor


    Ann is a customer service managerin Platinum’s Customer Service Department. With 15 years of experience, she can help ease the burden and hassle of filing claims, and expertly walk you through the process.


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