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Platinum Stories


The Platinum Advantage

    File Wellness Claims Before Year’s End

    File Wellness Claims Before Year’s End


    File Wellness Claims Before Year’s End As you’re organizing your year-end paperwork, take a few simple steps to file a claim for any wellness benefits you may have with your Platinum-marketed policy. Did you know? In addition to the large lump-sum benefits for critical illness and injury, most of the products Platinum now markets include…


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    Heart to Heart, Customer to Customer

    Heart to Heart, Customer to Customer


    Heart to Heart, Customer to Customer Dedication. It’s who we are. That’s why each time you call with a question or a claim, our customer service team will go above and beyond to address your needs—let them tell you for themselves. For more than 20 years, Platinum Supplemental Insurance has marketed supplemental insurance policies that…


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    Meet Jennifer, Claims Specialist

    Meet Jennifer, Claims Specialist


    Meet Jennifer, Claims Specialist Jennifer is a claims specialist in Platinum’s customer service department. With over 10 years of customer service experience, she can help ease the burden and hassle of filing claims and expertly walk you through the claims process. Meet Jennifer, a claims specialist at Platinum Supplemental Insurance. As part of Platinum’s knowledgeable…


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    Experience Platinum-Level Customer Service Again and Again

    Experience Platinum-Level Customer Service Again and Again


    Experience Platinum-Level Customer Service Again and Again From your first encounter with a Platinum sales representative to your first call to our skilled customer service team, we are committed to the time and detail required to handle your policy. You first experienced Platinum-level customer service when a Platinum sales representative visited your home and you…


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    Meet Lindsey, Claims Specialist

    Meet Lindsey, Claims Specialist


    Meet Lindsey, Claims Specialist Lindsey is a claims specialist in Platinum’s customer service department. With over 10 years of experience, she can help ease the burden and hassle of filing claims and expertly walk you through the claims process. Meet Lindsey, a claims specialist at Platinum Supplemental Insurance. As part of Platinum’s knowledgeable customer service…


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    Get to Know Platinum

    Get to Know Platinum


    Get to Know Platinum Founded in 1995 in Dubuque, Iowa, Platinum Supplemental Insurance was a passionate idea of our founder, Wayne Briggs. Wayne wanted to provide solutions to Midwestern families to preserve their hard-earned ways of life. Over two decades later, our commitment to our customers, representatives, employees and community remains as focused as ever….


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    Priority #1: A High Standard of Service

    Priority #1: A High Standard of Service


    Priority #1: A High Standard of Service For 20 years, Platinum Supplemental Insurance has marketed supplemental insurance policies that protect more than 70,000 customers throughout the heartland, all while holding ourselves to the highest business standards. Platinum has grown from three sales representatives in 1995 to nearly 140 sales representatives and 80 employees in our…


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    Meet Ashlee, Director of Customer Service

    Meet Ashlee, Director of Customer Service


    Meet Ashlee, Director of Customer Service Ashlee is the director of Platinum’s customer service department. With over 16 years of experience, she can help ease the burden and hassle of filing claims and expertly walk you through the process. Hello! My name is Ashlee, and I’m the director of customer service at Platinum Supplemental Insurance….


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    One Designated Claims Specialist to Serve You

    One Designated Claims Specialist to Serve You


    One Designated Claims Specialist to Serve You From the first time you call Platinum to file a claim until your claim is paid, you will be assigned one claims specialist to help you through the process. You won’t be transferred multiple times; you won’t have to repeat yourself—your designated claims specialist will work with you…


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    Psst…Want to Know a Secret?

    Psst…Want to Know a Secret?


    Psst…Want to Know a Secret? For 20 years, our No. 1 priority has been customer service. Find out our secret to saving you time—and a headache. Platinum Supplemental Insurance markets supplemental insurance policies that help protect over 70,000 customers throughout America’s heartland. We believe that our success as a company comes from putting you—the customer—first,…


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