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Platinum Stories


The Platinum Advantage

    We Do Business Around Your Kitchen Table

    We Do Business Around Your Kitchen Table


    We Do Business Around Your Kitchen Table The Platinum mission is the driving force behind every one of our interactions. At Platinum, our sales representatives sell door-to-door throughout the heartland, striving to provide better supplemental insurance coverage to meet our customers’ needs. Platinum markets supplemental insurance policies that help protect thousands of customers throughout American’s…


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    Real People, Real Help

    Real People, Real Help


    Real People, Real Help Every time you call Platinum’s customer service team for assistance or to file a claim, you’ll reach a real person to help you all the way through the process. It’s just one of the benefits of the Platinum Advantage. At Platinum, you’ll receive first-class customer service from your first encounter to…


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    File Wellness Claims Before Year’s End

    File Wellness Claims Before Year’s End


    As you’re organizing your year-end paperwork, take a few simple steps to file a claim for any wellness benefits you may have with your Platinum-marketed policy.


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    Heart to Heart, Customer to Customer

    Heart to Heart, Customer to Customer


    Dedication. It’s who we are. That’s why each time you call with a question or a claim, our customer service team will go above and beyond to address your needs—let them tell you for themselves.


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    Meet Jennifer, Claims Specialist

    Meet Jennifer, Claims Specialist


    Jennifer is a claims specialist in Platinum’s customer service department. With over 10 years of customer service experience, she can help ease the burden and hassle of filing claims and expertly walk you through the claims process.


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    Experience Platinum-Level Customer Service Again and Again

    Experience Platinum-Level Customer Service Again and Again


    From your first encounter with a Platinum sales representative to your first call to our skilled customer service team, we are committed to the time and detail required to handle your policy.


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    Meet Lindsey, Claims Specialist

    Meet Lindsey, Claims Specialist


    Lindsey is a claims specialist in Platinum’s customer service department. With over 10 years of experience, she can help ease the burden and hassle of filing claims and expertly walk you through the claims process.


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    Get to Know Platinum

    Get to Know Platinum


    Founded in 1995 in Dubuque, Iowa, Platinum Supplemental Insurance was a passionate idea of our founder, Wayne Briggs. Wayne wanted to provide solutions to Midwestern families to preserve their hard-earned ways of life. Over two decades later, our commitment to our customers, representatives, employees and community remains as focused as ever.


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    Priority #1: A High Standard of Service

    Priority #1: A High Standard of Service


    For 20 years, Platinum Supplemental Insurance has marketed supplemental insurance policies that protect more than 70,000 customers throughout the heartland, all while holding ourselves to the highest business standards.


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    Meet Ashlee, Director of Customer Service

    Meet Ashlee, Director of Customer Service


    Ashlee is the director of Platinum’s customer service department. With over 16 years of experience, she can help ease the burden and hassle of filing claims and expertly walk you through the process.


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