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Platinum Stories


Priority #1: A High Standard of Service

Priority #1: A High Standard of Service

For 20 years, Platinum Supplemental Insurance has marketed supplemental insurance policies that protect more than 70,000 customers throughout the heartland, all while holding ourselves to the highest business standards.

Platinum has grown from three sales representatives in 1995 to nearly 140 sales representatives and 80 employees in our corporate office in Dubuque, Iowa. Our mission is to provide our customers with the best products and service in the business while providing our representatives and employees outstanding opportunities for personal, professional and financial growth.

Platinum achieves this mission by researching and marketing unique, benefit-rich policies that address the real-life needs of rural families. These policies are designed to help protect families and their small businesses against rising out-of-pocket medical costs, so customers can focus on recovering from cancer, heart attack, stroke or other major illnesses or injuries.

Since 2004, Platinum has held an A+ rating from the Better Business Bureau for meeting the bureau’s accreditation standards. That means you can expect A+ interactions every time you contact us!

Do you have a question about a policy you currently own? Call 1-855-637-6550 to speak with one of our friendly, knowledgeable customer service representatives.