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Meet Lindsey, Claims Specialist

Meet Lindsey, Claims Specialist

Lindsey is a claims specialist in Platinum’s customer service department. With over 10 years of experience, she can help ease the burden and hassle of filing claims and expertly walk you through the claims process.

Meet Lindsey, a claims specialist at Platinum Supplemental Insurance. As part of Platinum’s knowledgeable customer service team, Lindsey is here to help you one-on-one with any questions you have and any claims assistance you need.

How long have you worked in customer service?

I’ve worked in customer service for over 10 years, and I’ve been with Platinum for two years.

What do you enjoy about working on Platinum’s customer service team?

It’s a great team to work with because we all help each other out. Our department is like a well-oiled machine, and everything goes smoothly because everyone pitches in. It’s a great department to be a part of.

What do you enjoy most about working with customers?

It’s very rewarding to be able to help customers and know that I can actually do something for them. The best part of my job is to hear the joy in a customer’s voice when we’re able to help them through a critical accident or illness.

Do you have a customer service philosophy?

My motto is, “Service with a smile.” You want people to hear your smile when you’re talking to them. My philosophy is, “Smile through the phone; smile so they can hear it.”

If Lindsey and our customer service team can help you with your policy or claim, please call us at 1-855-637-6550.