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Meet Ann, Customer Service Supervisor

Meet Ann, Customer Service Supervisor

Ann is a customer service supervisor in Platinum’s Customer Service Department. With 15 years of experience, she can help ease the burden and hassle of filing claims, and expertly walk you through the process.

Hello!

My name is Ann, and I’m the supervisor of Platinum’s Customer Service Department. In purchasing a supplemental health insurance product through Platinum, you made an important decision to protect your financial security, and we take that decision as seriously as you do.

Our trained and licensed customer service team is here in Dubuque, Iowa, to assist you one-on-one with any questions you have on your policy. If you should ever need claims assistance, my team and I are here to coordinate that process and communicate on your behalf with the insurance underwriter.

I have worked in customer service for 15 years. I love working with our customers, and it’s my personal mission to provide you with friendly, compassionate service.

If we can help you, please give us a call at 1-855-637-6550.