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Platinum Stories


Get to Know Platinum

Get to Know Platinum

Founded in 1995 in Dubuque, Iowa, Platinum Supplemental Insurance was a passionate idea of our founder, Wayne Briggs. Wayne wanted to provide solutions to Midwestern families to preserve their hard-earned ways of life. Over two decades later, our commitment to our customers, representatives, employees and community remains as focused as ever.

Platinum Supplemental Insurance is a leading marketer of supplemental insurance policies that help protect over 70,000 customers throughout America’s heartland. We’ve grown from three sales representatives in 1995 to nearly 140 sales representatives and 80 employees in our corporate office in Dubuque, Iowa.

Our Mission

Platinum’s mission is to provide our customers the best insurance products and services, while providing representatives and employees outstanding opportunities for personal, professional and financial growth, and we take this mission seriously.

Our Commitment to Service

With every interaction, Platinum customers enjoy a personal customer service experience. If you call with a question or a claim, you’ll reach a real person in our home office in Dubuque, Iowa, and knowledgeable customer service specialists, who are licensed agents, will always be on the other end of your call. Because we understand the time and detail required to handle a claim, the same customer service representative will be assigned to assist you with your claim from start to finish.

Involvement in Our Community

Because we believe in the philosophy of giving back, volunteering and charitable donations are a strong part of our company culture. Our employees and sales representatives have been involved in many charitable projects locally and abroad.

Our Growth—Join Us!

Platinum’s commitment to delivering exceptional value has been the foundation of our fast-paced growth. As we strive to help more customers in more states, we continue to open new career opportunities with our sales teams. Learn more about a sales career with Platinum.

Contact Us

We believe in enhancing the lives of everyone we work with and operating with unwavering passion, especially when it comes to our customers. Contact Platinum’s customer service team today at 1-855-637-6550 for more information on your Platinum-marketed policy.